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Trim the Fat

Following is an excerpt from the white paper “Credit Card Portfolio Best Practices for the Modern World.” The full version is available for download at themembersgroup.com. Inactive accounts cost...

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Attracting New Cardholders, But at What Cost?

Following is an excerpt from the white paper “Credit Card Portfolio Best Practices for the Modern World.” The full version is available for download at themembersgroup.com. Many tried-and-true methods...

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Prepaid Builds “Internal Credit” for Gen Y Customers

For a credit union or community bank intent on keeping teen customers for life, the reloadable card offers the opportunity to keep an eye on the potential profitability of these coming-of-age...

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EMV Coming Soon to a Retailer Near You

Soon, merchants wishing to reduce their security compliance burden will begin deploying dual interface point of sale (POS) technology to support contact and NFC chip transactions. For example, if by...

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A Roadmap for EMV

Even though it will be some time before the U.S. can fully realize the fraud-prevention benefits of EMV (because EMV issuers are still required to have mag stripes for cards to be useable at U.S....

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TMG Client Makes Headlines with EMV

Early adopters of EMV chip card technology – financial institutions (FIs) which have implemented chip cards to meet the EMV standard abroad – are already reporting successes from their individual...

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Cover Story: The Future of Payments

What follows is an excerpt from the cover story “Your Role in the Future of Payments,” which appeared in the winter issue of Signal, the quarterly publication of the League of Southeastern Credit...

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Get Competitive with Card Promotions

This winter, credit unions and community banks have imparted some very unique and competition-oriented promotions to spur growth in their card portfolios. One really great example of this occurred in...

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More Evidence Community FI Credit Cards are Just Better

Not surprisingly, a recent credit card revenue report shows non-credit union credit card issuers of prime and super prime cards made more money from fees than from interest in both 2011 and 2012....

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Help for the Credit Impaired Equals Growth for Your FI

Several hot markets continue to make headlines, keeping them top-of-mind for financial institution marketers looking for innovative growth strategies. There is one market, however, that has a tendency...

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Shifts in the Payments Landscape

This blog is an excerpt from the article “3 Disruptive Payment Trends Wracking Nerves across the Movement” published on CUinsight. Three disruptive payments trends are keeping financial institution...

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EMV Influences the Future of Payments

This blog is an excerpt from the article “3 Disruptive Payment Trends Wracking Nerves across the Movement” published on CUinsight. As mentioned in my previous post “Shifts in the Payments Landscape,”...

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The CFPB Works to Regulate the Payments Industry

This blog is an excerpt from the article “3 Disruptive Payment Trends Wracking Nerves across the Movement” published on CUinsight. In my previous posts — “Shifts in the Payments Landscape” and “EMV...

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Use of #Mobile for Advanced Banking Services on the Rise

U.S. consumers are using their mobile devices more often to fill out financial institution (FI) online account applications, according to a new report from Andera and Celent. The report concluded that...

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Trust Issues May Hamper Facebook #Payments

Numbers like 721 billion (the amount of money that will be spent via mobile devices) and 450 million (the number of mobile wallet users expected by 2017), attract a lot of attention. Drawn to consumer...

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Seasonal #Spending Data Can Help Issuers Design Promotions

A recent spending report showed a dollar volume growth of 4.2 percent in May. Retail spending saw a 1.7-percent increase, a slight bump from 1.3 percent the previous month. Importantly for issuers, the...

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TMG Credit Union Clients are Award-Winning Workplaces!

Six of The Members Group’s (TMG’s) credit union clients were recently included in the Credit Union Journal’s inaugural list of the Best Credit Unions to Work For. Research firm Best Companies Group...

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Future of #Mobile Pay Technology: #Wearables & Quality Apps

I recently had the honor of participating in the “En route to a cashless 2.0?” session at The Money Event in Las Vegas. This discussion on the future of wearable payments technologies took place during...

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A Look at What’s Ahead for #CreditCards

In almost every industry, a new year means new trends and expectations. The credit card industry is no different. EMV chip cards are receiving a great deal of attention these days, but it isn’t the...

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#Innovation Key to Financial Services Future

“Innovate or die” has become an Internet buzz phrase of late. While this blunt phrase may seem extreme, in this ever-changing digital world, there’s at least some truth to it. Even so, innovation often...

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